POLICIES
1 The OAC operating hours are: Weekdays from 5:45 am to 11:00 pm, and on weekends from 7:00 am to 11:00 pm.
   
2 You must present your membership card at the Welcome Desk to gain access to the club upon each visit . Lost cards will be replaced for a $20 fee.
   
3 Memberships are non-refundable.
   
4 We reserve the right to cancel the membership of any member for what management deems to be just cause. In such instances, the OAC may refund the membership fee on a pro-rated basis.
   
5 Lockers are provided free of charge on a daily basis. Locks may be purchased at the Pro Shop and at the Welcome Desk. Valuables should not be left in lockers. Any locks left overnight on unassigned lockers will be removed as well as the contents. The OAC is not responsible for items damaged, lost or stolen on our property.
   
6 In the interest of ensuring the protection of members’ valuables, and to help prevent theft, we reserve the right to inspect the bags and property of members and their guests.
   
7 Many of the facilities in the OAC require special attention of trained personnel in order that they operate at optimum efficiency. We ask that members do not adjust or tamper with any mechanical or electrical controls. Deficiencies or malfunctions in operation should be reported to a staff member.
   
8 Members should be aware that there are inherent risks involved in using fitness equipment. For your safety and personal awareness, please complete the Par-Q form included with your application. A one hour fitness consultation is included in your membership. Please take advantage of this service so that you may safely begin your fitness program.
   
9 Children under 16 must be directly supervised by an adult while using the facilities unless they are participating in club-supervised junior programs or activities.
   
10 Junior members must be certified by an OAC fitness trainer before they are allowed to use the weights and machines. Please see the track staff for more information and to make an appointment.
   
11 Members may use our supervised Playcare for their children while they are using the club facilities. The Playcare is free of charge to Junior members or available for a guest fee if your child is not on your membership. Please observe the 2.25 hour time limit. Children from 3 weeks to 8 years old are allowed to use the Playcare. We have special hours and policies for infants and toddlers. Please familiarize yourself with all policies before visiting the Playcare for the first time.
   
12 Extreme caution should be shown in using the whirlpool, sauna, and steam rooms. Follow a gradual accommodation period when beginning to use the sauna, steam, and whirlpool areas (increasing time from 2 minutes up to 5 minutes). Due to high temperatures of these areas, there is an increase in the body temperature and a loss of essential body fluids which can lead to fainting, dizziness, nausea, and cardiovascular difficulties. For these reasons, children under 14 years of age are not permitted in these areas and all other children must be closely supervised. Please read posted rules at specific locations.
   
13 For health reasons, shaving is strictly prohibited in the sauna, steam room, and whirlpool.
   
14 Smoking is prohibited anywhere on the OAC premises, indoors and outdoors.
   
15 You are welcome to bring and pay for your guests, a limit of three visits per guest per year. Please register your guest at the Welcome Desk.
   
16 Tennis court cancellation: If you are unable to play during your booked court time, notify the Welcome Desk and we will make every effort to re-book the court. You will not be charged if the court is re-booked.
   

GUEST PRIVILEGES OAC Members are welcome to bring and pay for their guests. Each guest is limited to three visits per year. Please register your guests at the Welcome Desk.
Fee: Adults: $15 +GST per visit / Junior (under 16): $10 +GST per visit

CAMPS The Ottawa Athletic Club operates weekly sessions for Sports, Tennis and Golf Camps during the summer. In addition to our summer camps we also offer Christmas and March Break Camps. Members have preferred rates for those camps.

LOCKERS A limited number of half and full lockers are available for rental on an annual basis. Please inquire with our Membership Services department for availability.

COURT RESERVATIONS Any OAC Platinum member may submit a reservation request for indoor tennis courts, squash and racquetball courts up to 7 days in advance after 7:00 am for the following week. Outdoor tennis courts may be booked 1 day in advance after 7:00 am for the following day.

GIFT CERTIFICATES Gift Certificates are an excellent idea. They are available at the Welcome Desk and may be used towards the purchase of any service or program offered by the Ottawa Athletic Club.

IMPORTANT NOTES Keep Your Valuables Safe. For your own protections we encourage you to use our Mini-Check lockers available at no cost at the Welcome Desk. A fee of $20.00 will be charged for lost keys.

PROGRAMS AND FEES are subject to change without notice. Please check our website regularly for updated information.

PARKING POLICY Free parking is available to Ottawa Athletic Club members and guests. Please respect the parking spaces reserved for the disabled, expectant mothers, and parents with young children.